In Piscataway, New Jersey, a homeowner experienced a sump pump failure in the unfinished basement of their home. There was some standing water throughout the basement. The sheetrock and concrete throughout the basement, utility closet, and elevator were affected, as well as the homeowner’s personal belongings. When James O’Connell, Northeast Power Dry project manager, arrived at the residence, he inspected the damage and classified the water loss as a category 3, meaning that the water was contaminated. Due to the extent of damage, a section of the drywall needed to be removed. James communicated the scope of work with the customer and informed them that 21 air movers, 2 dehumidifiers, and 1 air scrubber were required to dry the property correctly.

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