"Having your basement flooded is a nightmare - NE Power Dry was referred to us by our plumber that fixed our sump pump. These guys..."
Having your basement flooded is a nightmare - NE Power Dry was referred to us by our plumber that fixed our sump pump. These guys were fabulous. The rep (Peter) was on site in 60 mins as told me to on the call. He measured the room, showed me the dampness on his gadget, walked me thru the entire scenario including what would need to be done in case the first measures were not effective. He immediately calmed me down with his professionalism. Andrew turned up in an hour with all the fans, piping and dehumidifier, set it up in under 2 hours. Very considerate in taping all the wires and pipes so no one would trip any where. 2 days later, Scott came in to measure the readings and everything looked great - and he suggested one more day. Today the final crew came in and removed all the equipment. Couple of things I appreciate about the company is that there were no hidden surprises. I knew what I was paying for, all the equipment was explained to me, back up plans were clearly outlined. Any time any of the team were expected, without fail, I got a call saying they were on their way. All the technicians had on company t-shirts/uniforms with their names clearly visible.
I have been working at Northeast Power Dry since 2010 - that’s over 8 years now! Currently, I work as the Sales Manager where I supervise and lead the production team. I have previous experience in Construction which has given me excellent knowledge coming into this industry. I am IIRC certified in both Water Damage Restoration and Applied Microbial Removal. I am also LLC certified in Serum Products and certified in Lead Safety for Renovation, Repair, and Painting. These certifications allow me to provide our customers with the most professional and reliable service.
I love the people here at Northeast Power Dry. We are able to work extremely well together and learn from each other every day! My favorite part of my job is being able to help people both inside and outside of our community. I am not only able to help people here at NEPD but I am also able to help restore homes in the communities around us. I am constantly training and managing the sales and production teams to ensure that they are helping our customers as quickly as possible!
I currently live in Hillsborough where I enjoy spending time with my daughter. I also enjoy being outdoors either mountain biking or swimming.
Customer in Dover experienced a furnace leak in his kitchen that affected the kitchen and office. The laminate flooring in the kitchen stored the water from the leak beneath it, causing mold to grow. Peter felt that the best course of action would be to use 1 dehumidifier, 1 air scrubber, and 1 air mover to dry the areas properly. The equipment took about 3 hours to install so that the drying process could begin. After the equipment was removed the project manager returned to apply serum to kill the mold that had grown due to the water damage.