Michelle has been a project manager at Northeast Power Dry for over 2 years now, where she assesses water damage for homeowners. Prior to this position, she worked in business development. She was able to learn important business functions and skills that help her with her daily tasks here at NEPD. Michelle also has experience as a listing coordinator and owned her own real estate business for 5 years. Owning a business has given her an immense amount of knowledge that she has taken with her to Northeast Power Dry. She is faced with challenges everyday that allows her to put this knowledge to use!
Michelle is responsible for arriving on site immediately whenever a call is received from a property owner. She constantly communicates with the property owners at all times to ensure they are aware of what is going on in their home, and what needs to be done to fix it. Michelle also provides the highest level of customer service and work to make the property owner as happy as possible! She communicates with insurance adjusters and the NEPD staff to ensure that everyone is working to make sure the job is completed as quickly as possible!
Michelle is originally from Long Island, where she discovered her passion for golf and horseback riding. In her free time, she enjoys relaxing by going out to dinner or watching a movie. Her biggest accomplishment in life has been raising her 3 kids!
This home in Califon, New Jersey, suffered from a sump pump failure that flooded the unfinished basement causing a little amount of standing water. The concrete flooring and a portion of the drywall within the basement were affected. Some of the personal content within the basement was also affected by the incident. When our project manager, Michele, arrived at the house, the water immediately was extracted, and the area was steam cleaned and disinfected. Then, a crew installed 11 air movers, 1 dehumidifier, and 1 air scrubber. The property was dry within 5 days.
A sink was left running in Somerset, New Jersey, that caused water to flow from the laundry room into the hallway area. The hallway carpeting was affected, as well as the garage ceiling below. Our project manager, Michele, arrived on site and two technicians installed 14 air movers, 2 injectidry systems, and 3 dehumidifiers. The drying process was completed in just 3 days!
In East Brunswick, New Jersey, a customer experienced a pipe burst in their unfinished basement, leaving about 3 inches of standing water throughout the entire area. Our project manager, Michele, pumped the water out of the basement and then installed 14 air movers, 2 dehumidifiers, and 1 air scrubber to dry the area. Drying was completed in only 3 days.
At a home complex in Scotch Plains, New Jersey, the overhead sprinkler system went off due to a mistake in the plumbing. The ceilings, walls, and floors were soaked entirely throughout 5 rooms in the home. The neighboring unit below was also affected by the water. The carpeting, drywall, insulation, and baseboards were damaged. When Northeast Power Dry project manager, Michele, arrived at the property, she inspected the damage and immediately strived to resolve the situation. Technicians installed 29 air movers and 2 dehumidifiers throughout the homes. After only 4 days, the units were completely dry.
This home in Bloomfield, New Jersey, suffered from a dishwasher pipe break affecting 5 rooms and flooding the basement of the home. The pipe break also affected sheetrock, laminate flooring, tile flooring, hardwood flooring, and the popcorn ceiling. When a Northeast Power Dry project manager arrived at the home, they instructed two technicians to install 20 air movers, 4 dehumidifiers, and one air scrubber in order to dry the affected areas.