Diana is one of our coordinators here at Northeast Power Dry! Her responsibilities include creating jobs and reviewing the availability of our Project Managers and crews to ensure that a NEPD team arrives on site as quickly as possible. Diana also calls customers to gather feedback so that our team is continuously improving. Additionally, she verifies that proper documentation is correct and uploaded for the team within a timely manner. Diana loves the work environment that Northeast Power Dry has created for its employees, as the staff has excellent communication with one another, making each other feel welcome and comfortable.
Previous to her current position, Diana worked in the insurance field. Diana holds a certification in business administration and completed yellow belt training in customer service. In her free time, Diana enjoys spending time with her family, bike riding, reading, and playing board games.