Northeast Power Dry Customer Review

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Steven Mercadante East Hanover, NJ Jan 19th, 2021	Corey and your entire crew were excellent in customer service. Very professional & courteous. I would give Corey & your service a 10
Joyce Sulkow Allendale, NJ Posted on Jan 12th, 2021	Great customer service. Paige, the Project Manager, was great. She spoke directly with my insurance company and walked me through what was going to happen. Bryan and Kevin did the actual cleanup. They couldn't have been nicer or more professional. This was such a stressful day for me and I have to say Northeast Power Dry took all the stress off me. I would highly recommend them.
Helen Ruark Summit, NJ Jan 11th, 2021	Immediate response. Project manager and all workers were courteous, professional, informative, and did a great job. As a customer in a bad situation, their professionalism and expertise left me confident in their handling of this difficult situation. Highly recommend if you are unfortunate enough to have water damage in your home. Top notch firm which values their customers and resolves all issues with great ease!
Lori McGill Budd Lake, NJ Jan 2nd, 2021	I was very happy with the quick responses, including modification of the job as needed. I received phone calls when people were on their way. The humidity level was monitored. I would recommend you to others. I already mentioned your name at my local Home Depot. Thank you for your help!
George Adair Upper Saddle River, NJ Dec 23rd, 2020	Your people handled everything very professionally. Explanations of your procedures were clear and I did not have to do anything except open the door. Thank you!
Eva Mendelsohn, NJ Dec 20th, 2020	Wonderful , courteous , prompt service .. would highly recommend!
Len Yacullo Annandale, NJ Dec 17th, 2020	Northeast Power Dry always friendly, thorough and answers any questions
pradeep kumar West Windsor, NJ Dec 11th, 2020	Please disregard my previous survey. I wanted to give 5 stars. Not sure how it worked. It was a very professional and clean job provided by your crew
pradeep kumar West Windsor, NJ Dec 11th, 2020	We are very satisfied with the job your crew provided at or home. very clean and professional
Tracey Cowles Lincroft, NJ Dec 7th, 2020	Tom was fantastic, very knowledgeable and courteous. The two gentlemen that came the next day were very respectful. They all did a great job and they came within an hour of my phone call.
Ryan Eliasof Mendham, Nj Dec 4th, 2020	We had a flood in our basement due to a sump pump failure. Northeast Power Dry was recommended to us and we could not be happier. They came the same day a mere couple hours after our initial inspection of our sump pump. From the initial inspection to the cleanup to the monitoring has been absolutely professional and courteous. I am always kept in the loop of their timing and progress. This has to be your go to anytime there is any water anywhere inside your home or business
CHERYL SMITH Helmetta, NJ Dec 4th, 2020
Arlene Evans Teaneck, NJ Dec 3rd, 2020
RoseMary McAleer Roselle Park, NJ Nov 23rd, 2020	DawnMarie was amazing. Super friendly, knowledgable, explained everything thoroughly, answered all of my questions, and did her call to the insurance company while she was with me so I could do my part at the same time as her and she helped answered any questions I wasn’t sure of. I then had concerns the next day and she replied to my text immediately and put me at ease. The guys who showed up to do the work were a little careless how they stacked everything that needed to be moved to clear the area for drying but I do have a lot of stuff down there so their job couldn’t have been very easy, I’ll give them that.
Matthew Bocchino Livingston, NJ Nov 18th, 2020	All work and personnel were 5 stars and I would recommend this company!!!
Robert Gumulak & Gina Gumulak Somerville , NJ Nov 16th, 2020	Julio and the crew were very professional their work was very neat I truly will recommend your company to any one of my friends or relatives
Paul liscinsii Bound Brook, NJ Nov 15th, 2020	Everyone I worked with was great and they all kept closely in touch with me. It was a very stressful day after I walked into a basement of sewage until Scott’s team basically took over and eliminated my stress.
Omar Ahmed Annandale, NJ Nov 11th, 2020	Adam, Pete, and Kevin were all very thorough, and a pleasure to work with. I would recommend NEPD to anyone with water damage. Their same-day service is second to none!
Andres Sorza Tinton Falls, NJ Nov 9th, 2020	I first spoke to Yeraldin the costumer Rep very nice girl and very polite, she told me a project manager would get in touch with me, Adam who came on time and helped calling the insurance company, explained the whole process, when the techs came in, Julio and Steven it was then when I realized what the whole project was about, great guys, and very profesional. Good experience what what I really liked the most was they were always on time.
Steven Goldstein Springfield, NJ Nov 6th, 2020	They saved the day. Professional and compassionate
chris hempstead Fair Haven, NJ Nov 1st, 2020	Peter and his partner were the most impressive young professionals i have ever hired. Super clean, polite and very knowledgable. They even came out on Halloween! Adam showed up promptly when i called and set up the job for Peter. He was very informative and helpful and really made an otherwise stressful situation very calm and easy to handle. Cant say enough. Top notch customer service.
Stephanie Colangelo Florham Park, NJ Oct 31st, 2020	Fast, efficient, thorough. Cory worked hard and was very pleasant and was very eager to please and give us a good feeling of confidence.
Justin Wolfe Maplewood, NJ Oct 29th, 2020
Justin Wolfe Maplewood, NJ Oct 29th, 2020
MICHELE MUELLER Summit, NJ Oct 28th, 2020	EFFICIENT, FRIENDLY, CLEAN - REALLY GREAT EXPERIENCE, I HIGHLY RECOMMEND
Michele Mueller Summit, NJ Oct 27th, 2020	Hi - I tried to go to www.nepowerdry.com/opinion but it's not letting me leave feedback so I wanted to tell you that Bryan Vargas just came to my home yesterday and was so professional and neat and helpful and it was a wonderful experience - i would give 5 stars or more if I could. Would highly recommend him to anyone.
Elsa Goldilla North Brunswick, NJ Oct 26th, 2020	They were so fast to arrive and throughly explain the process which made me feel so at ease. They were all extremely professional from project manager to technicians and crew. Everything has been beyond excellent service.
Jeremy Miller Annandale, NJ Oct 26th, 2020	Bryan Vargas was here today doing a great job with the assistant. I will give 5 stars!
Stephen Schmidt Hamburg, NJ Oct 23rd, 2020	Very professional and informative!
thomas monchek Piscataway, NJ Oct 22nd, 2020	The company representative that responded to my telephone request to survey the water damage was very professional and arrived in less then 2 hours. His explanation of the process of determining the damage and reporting it to our Home Owners insurance company was done on site. The 2 servicemen that arrived within 4 hours were also very professional, The remediation work they preformed was completed in a workman like manner being extremely careful to maintain the entire area protected from damage while performing the remediation. Prior to leaving they explained in detail the work that was performed. They also removed all material that had signs of mold from our home
Michael OConnor Livingston, NJ Oct 21st, 2020
Pamela Clarke Westfield, NJ Oct 21st, 2020
Steven Goldstein Springfield, NJ Oct 17th, 2020	They saved the day. Professional and compassionate
Jutta Greweldinger Demarest , NJ Oct 14th, 2020	I was very pleased with the service I got and your project manager Paige Prescott was excellent, very helpful and pleasant
Thomas Riley Franklin, NJ Sep 9th, 2020	Excellent in every respect.
David M Maplewood, NJ Posted on Sep 2nd, 2020	I was referred to Northeast for a sewer cleanup in my office. They were professional and very efficient with the work that needed to be done. All the employees were quick to respond, here on time and very clean with the cleanup. Highly recommend them.
David Pagliaro Stirling, NJ Aug 18th, 2020	I was very happy with Northeast Power Dry's services. The entire team was great to work with. Angelo Curro, in particular, was fantastic to work with and really put us at ease during a very stressful situation when our basement flooded with water. I would have absolutely zero hesitation in recommending Northeast Power Dry's services.
Melissa Burm Asbury, NJ Aug 14th, 2020	Tom and Bryan were great to work with! They both went above and beyond to make sure we were taken care of from beginning to end. Not only were they friendly and courteous, they were on time, on task, and very knowledgeable! We hope to never have our basement flood again, but if it does, we know who we'll call! Great job guys!
Bette Ann Schmitt New Providence, NJ Aug 12th, 2020	Everyone who came to our home to set up and remove the equipment, to explain the process and answer all our questions were very polite and knowledgeable. We would highly recommend your services to our friends and family.
Ryan O’Hare Bridgewater, NJ Aug 5th, 2020	Great service. Polite and patient in a stressful situation.
Celeste Buzby Ledgewood, NJ Aug 5th, 2020	Very neat work and polite
JC Morris Township, NJ Jul 30th, 2020	Excellent job
Joan Blake Iselin, NJ Jul 30th, 2020	True courteous,conscientious gentlemen.Tom even handled the insurance claim which to me is a big deal.would recommend your service to everyone.
Emily Reynolds Berkeley Heights, NJ Jul 27th, 2020	Tom was great to work with.
Wendy Witt Edision , NJ Jul 27th, 2020
Thomas and Hortense DuVall Hillside, NJ Jul 24th, 2020	Mike and his team of Bryan and Lorenzo were great! When our plumber said Northeast Power Dry company would provide an estimate ASAP, we were surprised we got an estimate that evening, we agreed to hire them, and they started work right away. How impressive is that, knowing that needing their services was completely unexpected. Our plumber had referred us to true professionals. Mike explained what their mitigation process entailed, that he could refer us to another reputable company to repair the water damage, and assured us that he would provide whatever information and photos our home insurance company would need. We really appreciated that Bryan gave us complete instructions, explaining the purpose of the equipment and how we could maneuver safely in our kitchen. The team emphasized that they would be available for questions or concerns 24 hours a day. What a company, what a team, what a response!!
Ravi Adams Newark, NJ Jul 14th, 2020	When Scott showed up to start the claim, he was very friendly & professional, Peter and the other guy (clean up crew), did an amazing job.
Donnadougher Somerset, NJ Jul 13th, 2020	My experience was excellent
carlton j. rowe East Brunswick, NJ Jun 24th, 2020	they have not completed the work yet..they have kept me waiting all day for them????/
dennis mathews Raritan, NJ Jun 17th, 2020