Northeast Power Dry Customer Review

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

thomas monchek Piscataway, NJ Oct 22nd, 2020	The company representative that responded to my telephone request to survey the water damage was very professional and arrived in less then 2 hours. His explanation of the process of determining the damage and reporting it to our Home Owners insurance company was done on site. The 2 servicemen that arrived within 4 hours were also very professional, The remediation work they preformed was completed in a workman like manner being extremely careful to maintain the entire area protected from damage while performing the remediation. Prior to leaving they explained in detail the work that was performed. They also removed all material that had signs of mold from our home
Michael OConnor Livingston, NJ Oct 21st, 2020
Pamela Clarke Westfield, NJ Oct 21st, 2020
Steven Goldstein Springfield, NJ Oct 17th, 2020	They saved the day. Professional and compassionate
Steven Goldstein Springfield, NJ Oct 17th, 2020	They saved the day. Professional and compassionate
Jutta Greweldinger Demarest Nj Oct 14th, 2020	I was very pleased with the service I got and your project manager Paige Prescott was excellent, very helpful and pleasant
Thomas Riley Franklin, NJ Sep 9th, 2020	Excellent in every respect.
David M Posted on Sep 2nd, 2020	I was referred to Northeast for a sewer cleanup in my office. They were professional and very efficient with the work that needed to be done. All the employees were quick to respond, here on time and very clean with the cleanup. Highly recommend them.
David Pagliaro Stirling, NJ Aug 18th, 2020	I was very happy with Northeast Power Dry's services. The entire team was great to work with. Angelo Curro, in particular, was fantastic to work with and really put us at ease during a very stressful situation when our basement flooded with water. I would have absolutely zero hesitation in recommending Northeast Power Dry's services.
Melissa Burm Asbury, NJ Aug 14th, 2020	Tom and Bryan were great to work with! They both went above and beyond to make sure we were taken care of from beginning to end. Not only were they friendly and courteous, they were on time, on task, and very knowledgeable! We hope to never have our basement flood again, but if it does, we know who we'll call! Great job guys!
Bette Ann Schmitt New Providence, Nj Aug 12th, 2020	Everyone who came to our home to set up and remove the equipment, to explain the process and answer all our questions were very polite and knowledgeable. We would highly recommend your services to our friends and family.
Ryan O’Hare Bridgewater, NJ Aug 5th, 2020	Great service. Polite and patient in a stressful situation.
Celeste Buzby Ledgewood, NJ Aug 5th, 2020	Very neat work and polite
JC Morris Township, NJ Jul 30th, 2020	Excellent job
Joan Blake Iselin, NJ Jul 30th, 2020	True courteous,conscientious gentlemen.Tom even handled the insurance claim which to me is a big deal.would recommend your service to everyone.
Emily Reynolds Berkeley Heights, NJ Jul 27th, 2020	Tom was great to work with.
wendy witt Edision Nj Jul 27th, 2020
Thomas and Hortense DuVall Hillside, NJ Jul 24th, 2020	Mike and his team of Bryan and Lorenzo were great! When our plumber said Northeast Power Dry company would provide an estimate ASAP, we were surprised we got an estimate that evening, we agreed to hire them, and they started work right away. How impressive is that, knowing that needing their services was completely unexpected. Our plumber had referred us to true professionals. Mike explained what their mitigation process entailed, that he could refer us to another reputable company to repair the water damage, and assured us that he would provide whatever information and photos our home insurance company would need. We really appreciated that Bryan gave us complete instructions, explaining the purpose of the equipment and how we could maneuver safely in our kitchen. The team emphasized that they would be available for questions or concerns 24 hours a day. What a company, what a team, what a response!!
Ravi Adams Newark, Nj Jul 14th, 2020	When Scott showed up to start the claim, he was very friendly & professional, Peter and the other guy (clean up crew), did an amazing job.
Donnadougher Somerset, NJ Jul 13th, 2020	My experience was excellent
carlton j. rowe East Brunswick, NJ Jun 24th, 2020	they have not completed the work yet..they have kept me waiting all day for them????/
dennis mathews Raritan, NJ Jun 17th, 2020
dennis mathews Raritan, NJ Jun 17th, 2020
Nina Adams Flanders, Nj Jun 9th, 2020	Such a pleasure to deal with! Professional and kind. They truly care about their customers! Highly Recommend!
Anurag J Prasad New Providence, US Jun 7th, 2020	All team members who participated in getting us dried out were professional, knowledgeable, and helpful. Would go to them again in a heartbeat.
Erix North Bergen, NJ Jun 4th, 2020	Very professional. Work was done in timely manner.
Nicola Colaneri East Brunswick, NJ Jun 3rd, 2020	Excellent work, highly professional, courteous and concerned.
Nicola Colaneri East Brunswick, NJ Jun 3rd, 2020	Excellent work, highly professional, courteous and concerned.
Nicola Colaneri East Brunswick, NJ Jun 3rd, 2020	Excellent work, highly professional, courteous and concerned.
Laura Ingram South Plainfield, NJ May 23rd, 2020	I am very pleased with the service I received. Everyone I dealt with was very professional and truly cared about my concerns. I had a great experience with them and would highly recommend them.
Joe Norton Stanhope, NJ May 23rd, 2020	Fantastic service. James, Julio, and Sebastian were all very knowledgable, courteous, and worked quick to get everything done in a timely manner. They answered every question I had and explained everything in complete detail. They even moved the furniture for me as needed. Couldn't recommend them highly enough and I will absolutely be giving their card to people in the future! Company Replied on Jun 1st, 2020 Thank You for the feedback Joe! We are so pleased that you had a seamless experience with us.Thank you for partnering with us to restore your home. Best Wishes! Nepd Team
Robb Conte Stanhope, NJ May 11th, 2020
Sharon B. North Brunswick Township, NJ Posted on Feb 7th, 2020	My hot water heater died yesterday, not sure when but I came home to a partially flooded basement. I called Northeast Power Dry this afternoon, and Angelo was at my house within the hour. He was extremely knowledgeable and explained the process. He took the hassle and stress out of the claims process. Bryan and Sebastian arrived shortly afterwards. To say that I'm pleased with the work that was done to mitigate the water and moisture in my basement is an understatement. The work performed exceeded my expectations. I also have the comfort in knowing that I can reach out to them at anytime if I have questions. Thanks Guys! I appreciate all your help!
Laurie H. Boonton Township, NJ Posted on Feb 2nd, 2020	Our upstairs bathroom leaked overnight through my hardwood floors into my cellar on Thursday. By that night Angelo and his guys had multiple fans, dehumidifiers, and Hepa filters going in my house to remediate the possible water damage. They were caring and thoughtful and took their time to ensure our house was cared for in the best way possible. Angelo is delightful and even called the next day to make sure I didn't have a nervous breakdown overnight. Great guys, great company. Don't hesitate if you have the need!
Bo B Posted on Jan 22nd, 2020	Always Professional!
Justin Nj, 08 Jan 13th, 2020
Justin Nj, 08 Jan 13th, 2020
John C. North Babylon, NY Posted on Jan 7th, 2020	I'm going to assume they did the job they were paid for. I was told that I would receive their photos and estimate so I can give them to my insurance company. I never got them, reached out 3 times to the person I had been dealing with, still nothing. called the main number, received a message stating that I couldn't leave a message. I was able to reach someone who said the info was sent, it could have been explained more clearly.
Anthony S Posted on Dec 19th, 2019	Very professional team, from start to finish.
Ellie B. Los Angeles, CA Posted on Nov 23rd, 2019	Amazing! The morning after Thanksgiving, a sewer pipe broke in our basement and it was horrible! Power Dry got Christina out to our house in under an hour for an assessment and she was fantastic! Smart, sweet and very thorough. Soon after, Julio and Elvis arrived to start the sanitizing process and they were incredibly professional and diligent. They made the process easy, explaining everything along the way, so we felt confident that this nightmare would be fixed properly and be over soon! Highly recommend!
Josephine Nj Nov 19th, 2019	I highly recommend the service technician team that attended to my situation. They were top notch!
Waldo M Posted on Nov 12th, 2019	Great food.Deli.Fish Market.A lot of Nuts.
Kevin M Posted on Nov 10th, 2019	In an emergency where our water heater leaked, needed to be replaced, and caused significant water damage in our basement, Northeast Power Dry, and Adam, Bryan and crew were extremely fast to obtain details, and more importantly to respond
Michael Nj Nov 9th, 2019
Larry Scotch Plains, NJ Nov 8th, 2019
Valarie K Posted on Nov 3rd, 2019
Sarah Hamilton, NJ Oct 23rd, 2019
Ronald Nj Oct 20th, 2019
Brenda M Posted on Oct 19th, 2019	If I could give less, I would. They did faulty work at my mothers house. The expert hygienist stated that they made the situation worse. They misrepresented themselves, stating that NJ Mfr deals directly with them and they do not. They charged more than the bill that they sent to the insurance company with no explanation. Do not call this company!
Steven S Posted on Oct 19th, 2019	We had a disastrous hidden leak (think Titanic) from your upstairs shower that saturated parts of our second floor, first floor and basement...We called Power Dry and suddenly our Guardian Angel Michelle appeared with her wonderful