Testimonials for Northeast Power Dry

Northeast was very professional. Working around the clock. Nikko came out to our flooded house after 10 pm and left after midnight. Never once saying “I have to get going”. Which was very comforting considering we had just moved into our new house and day two had two feet of water in the basement. They were all very professional and courteous especially during a time that was very stressful for us. Julio and his team, Eric and Elvis worked until the job was complete and the fans were set. Readily available. Easily reachable. And didn’t mind stupid questions. I would highly recommend Northeast. Many thanks.

During a very stressful and trying time of having water damage to your hardwood flooring, this company went above and beyond our expectations. Everyone was pleasant and very knowledgeable to work with. They worked quickly and walked us through every step that would take place. I would highly recommend their services. 

Thank you so much to Julio M. and his crew for helping to dry out the water damage to my house and for helping me to get things back in order. Much appreciated for all your help. 

Professional and effective, and explained what they were doing. When the drying process required it, they put up plastic sheeting to seal off the area, then removed it completely when done. They were sympathetic about the noise of the drying fan, even though it was the only way to proceed. 

Nikko and his team are exceptional. Special thanks to Bryan to getting the back end of the work done and a HUGE thank you to Nikko for providing service, advice, resources beyond his part of the process. Would highly recommend this company to anyone in need whether is complicated or not, they will help!

To get water in a basement you have not even moved into is never a fun thing. However, I have never felt more comfortable with a company ever, specifically Nikko and Meghan M. They helped me and my boyfriend every step of the way. And by every step, I mean texts at all hours of the day, with so many different questions or worries. Or when we had more water in the basement and they sent another person to come clean it up immediately. I have never seen customer service like this company and I plan on utilizing their services any time necessary! Thank you again for turning a negative experience into something positive! 

Amazing service, as soon as I called about the problem in my house they showed up in less than an hour, very professionally handled my situation and sent their support team to start working and fixing the problem the same day. The guys took care of furniture and valuables very carefully, worked till ~ 1:00 am and left with most critical work done and clean. Josh also helped me with the insurance claim. This is the kind of service we expect from a good company with a well trained and committed crew.  

These guys were amazing! I have never encountered such a great experience from start to finish with any company ever. Everyone we dealt with during the entire process was professional, prompt, courteous, and understanding of our unfortunate situation. Every person we spoke with was upfront and knowledgeable of the process. All time frames provided were met earlier than initially indicated. The crew who came to do the removal of debris were extremely respectful of our property even at the late hour of the night. They were careful not to bang walls and/or furniture as they were carting stuff in and out of the house. The entire time they were here they did not take even a 5 minute break; they worked diligently to get the job done effectively and efficiently. I highly recommend this company for anyone who has experienced water damage. The made a catastrophic situation much easier to deal with! John, Ron, Rebecca, Carlos, and Richie, thank you so much for everything!

Mark, Julio and Geno were fantastic. Mark explained the procedures to us and what would happen and no question went unanswered even if he had to explain more than once. Julio and Geno were also very professional. They explained everything they had to do and why. They left our home just as clean as when they came in even after having to rip out ceilings and floors to find the problems. They worked very hard even in 90 degree heat and never complained once. They were very nice too. I would highly recommend this company to anyone.

Very friendly, courteous, and professional. Explained everything in simple terms and spend the time with me to explain everything. 

We had a flood in our basement and the next morning called Northeast Power dry they quickly came and helped dry out the basement and rip out our carpet and some sheet rock that had to be replaced. Julio did an amazing job he went above and beyond. I definitely would recommend this company.

Basement flooded during heavy downpour during our house renovation due to open utilities trench. Entire crawlspace and basement floor was covered in layer of slimy silt. Totally professional staff and crew. Basement was spotless and in better shape than before the seepage. They were cognizant of the fact that this cleanup was an out of pocket expense and worked to make it cost effective, while still providing a thorough cleaning service. Hopefully I’ll never need their services again, but if I’m ever faced with this type of situation again, I’ll be calling them again.

We are very happy with the service. Everyone was helpful, patient, and professional. Would recommend this company to anyone in need of immediate assistance with water damage.

Julio- This guy is amazing, pretty fast, key knowledge on his responsibilities, knows to make relationship with the customer nicely, excel and showcase the company brand name. I would definitely recommend this guy to be a point of contact to expand the knowledge and also refer this companu to everyone else. Great guy, great company. Well done. 

Dear Eileen,   First, I would like to thank you and the entire Power Dry team for their surprisingly short response time to address and resolve the water in my basement. Nikko is a professional, knowledgeable and communicative. His team did a wonderful job, especially Julio. I was most appreciative of the care they took handling my things when removing the carpeting.    Second, I had reported to Nikko that I wasn't able to find some antique farm tools and a sulky horse whip. He very kindly arranged a day for Julio to come out to assist in finding the things. As it turns out, my housekeeper had removed those items for safer and dryer storage in my garage. She had forgotten she had put them there, given all the rush to move and save things from more water damage. The items were found this morning.   Again, I'm most appreciative for job well-done by Power Dry! They turned an over-whelming and seemingly uncontrollable event into a contained and skillfully handled project.   In grateful appreciation, Denise