About Northeast Power Dry

Northeast Power Dry has been providing quality water damage restoration services for homes and commercial properties in Central New Jersey for more than a decade. Our goal is to provide timely service and honest treatment supported by the best customer care. We are happy to answer any questions you have about the restoration process or our company.

What Sets Us Apart

• We are the area's only company that specializes exclusively in water removal and drying services.
• Our highly-trained team of technicians, Project Managers and office staff is continuously educated on IICRC standards, newest water remediation techniques and their skills are supported by cutting-edge equipment.
• We are an accredited member of the Better Business Bureau with an A+ satisfaction rating.
• We are an EPA lead-safe certified firm.

Our Promise to You

Quick response time: We guarantee to be at your house within 60 – 90 minutes or less (*traffic and weather conditions allowing). We also make sure that your paperwork is submitted to your insurance agency promptly and is supported with all imperative documentation. 

Clear communication: We understand that water damage can be an overwhelming experience to deal with. Therefore, we will make sure that you understand the whole process, from the time our inspector enters your home, to the time when we pick up our equipment. We will also keep you updated about the progress of your project.

Highly trained staff: Our staff is continuously trained to be in compliance with IICRC standards, to be informed about the newest water mitigation techniques and equipment. We train our staff in our training facility and in the field. 

Satisfaction guarantee: It is our goal to make sure you are completely satisfied. If at any time within two years after job completion, you are not 100% satisfied with the performance, we will return to evaluate the job status at no cost to you.

Superior care: We see our customers bravely facing the destruction that comes with water damage. We will not let you to face it alone. We are going to make sure that you are comfortable, that you are constantly informed, and that your problems are addressed immediately with the highest-quality customer support we can provide.

Recent Testimonials

Our Company's Code of Ethics

Customers:

• We will serve our customers with integrity, competence and objectivity.
• We will deliver to our customers more than we promised through value-added services.
• We will perform our work to meet technical codes or better.
• We will explore each customer situation in detail and gather facts to gain an understanding of the problem, the scope of assistance needed, and the possible benefits our service and technical recommendations may provide our customers.
• We will respect each customer’s home and property.

Professional Responsibility:

• We will perform jobs for which we are effectively trained and certified for and qualified by our experiences and technical competence.
• We will make quality service the trademark of the jobs we perform.
• We will stand behind our work, and take care of callbacks with a minimum of inconvenience to our customers.
• We will not provide services under terms or conditions that might damage or compromise the integrity of our trade and profession.
• We will not advertise our services in a deceptive manner.
• We will maintain a professional attitude and behavior toward those we serve, our fellow contractors, our employees and co-workers, our suppliers, and the public at large.

Earnings:

• We will agree with our customers independently and in advance on the basis for our fees. They will be reasonable, legitimate, and commensurate with the quality of services we deliver and the responsibility we accept.
• We will make it our moral imperative to maintain a profitable business as part of our responsibility to ourselves, our co-workers, and our families.
• We will listen to customer complaints about price, mindful of the honest value received by the customer and our right to an ethical profit.

Social Responsibility:

• We will be good corporate citizens.
• We will protect the health and safety of our communities by sharing knowledge and standards of drying technologies with the communities we serve.
• We will report violations of this Code of Ethics.

If your property has been affected by water damage, contact Northeast Power Dry by phone or online to schedule an on-site inspection today.

Affiliations

Institute of Inspection Cleaning and Restoration Certification

EPA Lead-Safe Certified Firm

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Awards

Angie's List Super Service Award

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