Debra S.
of Piscataway Township, NJ
Northeast Power Dry was recommened by a plumber. I couldn’t of asked for better service from beginning to end. Whomever I dealt with was courteous and more then helpful. I would use them again, but I hope I don’t have to!
Todd M.
of Edison, NJ
Basement flooded during heavy downpour during our house renovation due to open utilities trench. Entire crawlspace and basement floor was covered in layer of slimy silt. Totally professional staff and crew. Basement was spotless and in better shape than before the seepage. They were cognizant of the fact that this cleanup was an out of pocket expense and worked to make it cost effective, while still providing a thorough cleaning service. Hopefully I’ll never need their services again, but if I’m ever faced with this type of situation again, I’ll be calling them again.
Heather T.
of Woodbridge Township, NJ
Northeast Power Dry provided excellent services. They came out at 11 pm on a holiday when our water heater broke and leaked everywhere. Mark L. came out in the middle of the night, was kind and knowledgeable, and navigated us through the process successfully. What could have been a very stressful situation was relatively easy having Mark there to explain everything and see the project through to completion. I would definitely use them again!
Kelly G.
of Plainfield, NJ
We are very happy with the service. Everyone was helpful, patient, and professional. Would recommend this company to anyone in need of immediate assistance with water damage.
Michele D.
of Bridgewater, NJ
These guys were amazing! I have never encountered such a great experience from start to finish with any company ever. Everyone we dealt with during the entire process was professional, prompt, courteous, and understanding of our unfortunate situation. Every person we spoke with was upfront and knowledgeable of the process. All time frames provided were met earlier than initially indicated. The crew who came to do the removal of debris were extremely respectful of our property even at the late hour of the night. They were careful not to bang walls and/or furniture as they were carting stuff in and out of the house. The entire time they were here they did not take even a 5 minute break; they worked diligently to get the job done effectively and efficiently. I highly recommend this company for anyone who has experienced water damage. The made a catastrophic situation much easier to deal with! John, Ron, Rebecca, Carlos, and Richie, thank you so much for everything!
Darlene M.
of Keyport, NJ
They are extremely professional. They bagged and took away all the garbage and cleaned up after they were done. I would definitely recommend them to everyone. They made my stressful situation much less stressful.
Silvana L.
of Paramus, NJ
Northeast Power Dry was recommened by a plumber. I couldn’t of asked for better service from beginning to end. Whomever I dealt with was courteous and more then helpful. I would use them again, but I hope I don’t have to!
Deana S.
of Caldwell, NJ
What a joy to work with these people. The third Nor’easter did us in with six inches of water in the basement and mold galore! More professional people I have never encountered. They came, they conquered and left when all was remediate. Always polite, professional, and caring they were a pure delight to work with. A nightmare situation became manageable with tons less stress! Even our insurance company was impressed.
Sandy G.
of Whippany, NJ
Michele, Julio, and Erick were beyond amazing! Water line to my dishwasher leaked and caused much damage…Much thanks to Northeast Power Dry! You were there when I needed you.
Lucy F.
of Morris Plains, NJ
Nikko and the Northeast Power Dry team are very professional. Nikko came to our house right away and helped us every step of the way when we found water in our basement. He explained everything to us and anytime we had a question we were able to contact him and get an answer right away. He made this horrible experience less stressful. I highly recommend Nikko and the team!!
George M.
of Matawan, NJ
Julio- This guy is amazing, pretty fast, key knowledge on his responsibilities, knows to make relationship with the customer nicely, excel and showcase the company brand name. I would definitely recommend this guy to be a point of contact to expand the knowledge and also refer this companu to everyone else. Great guy, great company. Well done.
Sandy C.
of Chatham, NJ
Nikko has helped us 2 times when we had water leaks in our basement. The first job was big and complicated. The second one, smaller and more straightforward. In both instances, Nikko was professional, smart and helpful. He showed up within hours of our initial call and stayed with the job until we were satisfied. I would definitely recommend Northeast Power Dry if you find yourself with a wet basement and don’t know what to do!
Joy G.
of Tinton Falls, NJ
In such a tumultuous situation, Northeast Power Dry came to my rescue in the most professional and caring way. Jeff took my call as soon as I made it and was at my house the next day and had my home drying out within hours. The service techs; Marco, Scott, Kevin, and Sebastian were knowledgeable of all the equipment and made me feel at ease with the entire situation. I also have to say that the office staff was beyond helpful, courteous and caring. Power Dry truly cares about their work, their staff and most importantly their customers. Thank you Power Dry for keeping me sane in such a stressful situation.
Michelle A.
of Summit, NJ
Nikko was very professional, he explained the whole process to me in details. I was very stressed since my business flooded, he made everything much easier. I definitely recommend Nikko and Northeast Power Dry!
Roberto D.
of Chester, NJ
Amazing service, as soon as I called about the problem in my house they showed up in less than an hour, very professionally handled my situation and sent their support team to start working and fixing the problem the same day. The guys took care of furniture and valuables very carefully, worked till ~ 1:00 am and left with most critical work done and clean. Josh also helped me with the insurance claim. This is the kind of service we expect from a good company with a well trained and committed crew.
John M.
of Manasquan, NJ
The guys from Northeast power dry are awesome-Chris, Scott and the team did an outstanding job. We had a serious water situation and they were on site immediately. They worked tirelessly to get the place dry and cleaned up and kept me posted the entire time in terms of progress. I would highly recommend them to anyone!
Deborah M.
of Manasquan, NJ
The team removed all equipment was professional, polite and competent. They explained what they were doing and why. Also, they were respectful of areas that were not water damaged. I highly recommend not only Northeast PowerDry, but these employees!!
Christina C.
of Titusville, NJ
Northeast was very professional. Working around the clock. Nikko came out to our flooded house after 10 pm and left after midnight. Never once saying “I have to get going”. Which was very comforting considering we had just moved into our new house and day two had two feet of water in the basement. They were all very professional and courteous especially during a time that was very stressful for us. Julio and his team, Eric and Elvis worked until the job was complete and the fans were set. Readily available. Easily reachable. And didn’t mind stupid questions. I would highly recommend Northeast. Many thanks.
David R.
of Morganville, NJ
We had a flood in our basement and the next morning called Northeast Power dry they quickly came and helped dry out the basement and rip out our carpet and some sheet rock that had to be replaced. Julio did an amazing job he went above and beyond. I definitely would recommend this company.
Vincent R.
of Somerset, NJ
Professional and effective, and explained what they were doing. When the drying process required it, they put up plastic sheeting to seal off the area, then removed it completely when done. They were sympathetic about the noise of the drying fan, even though it was the only way to proceed.
Jenna C.
of East Brunswick, NJ
To get water in a basement you have not even moved into is never a fun thing. However, I have never felt more comfortable with a company ever, specifically Nikko and Meghan M. They helped me and my boyfriend every step of the way. And by every step, I mean texts at all hours of the day, with so many different questions or worries. Or when we had more water in the basement and they sent another person to come clean it up immediately. I have never seen customer service like this company and I plan on utilizing their services any time necessary! Thank you again for turning a negative experience into something positive!
Lenny C.
of Old Bridge, NJ
Very friendly, courteous, and professional. Explained everything in simple terms and spend the time with me to explain everything.
Ruth L.
of Hillsborough, NJ
Thank you so much to Julio M. and his crew for helping to dry out the water damage to my house and for helping me to get things back in order. Much appreciated for all your help.
Andrew S.
of Bound Brook, NJ
Nikko and his team are exceptional. Special thanks to Bryan to getting the back end of the work done and a HUGE thank you to Nikko for providing service, advice, resources beyond his part of the process. Would highly recommend this company to anyone in need whether is complicated or not, they will help!
Denise O.
of Gillette, NJ
Dear Eileen, First, I would like to thank you and the entire Power Dry team for their surprisingly short response time to address and resolve the water in my basement. Nikko is a professional, knowledgeable and communicative. His team did a wonderful job, especially Julio. I was most appreciative of the care they took handling my things when removing the carpeting. Second, I had reported to Nikko that I wasn’t able to find some antique farm tools and a sulky horse whip. He very kindly arranged a day for Julio to come out to assist in finding the things. As it turns out, my housekeeper had removed those items for safer and dryer storage in my garage. She had forgotten she had put them there, given all the rush to move and save things from more water damage. The items were found this morning. Again, I’m most appreciative for job well-done by Power Dry! They turned an over-whelming and seemingly uncontrollable event into a contained and skillfully handled project. In grateful appreciation, Denise
Susan F.
of Cranford, NJ
When our sewer line was clogged, we had an overflow and mini flood in our basement of sewer water. We called PowerDry who came out immediately to assess the damage and made the cleanup process stress free. Nikko was incredibly accommodating and easy to work with and we couldn’t recommend this company anymore!
Molly E.
of Livingston, NJ
Very professional company! The service people are knowledgeable and thorough in their assessment of the problem and how to repair the damage. The communication is a 10 and the result was great! Would highly recommend! Satisfaction is a 10! Very easy to work with!
Mayra F.
of West Orange, NJ
This was the second time I had to replace my hot water heater. The mess occurred on a Thursday morning. By Friday morning the mess was gone and the drying fans were in place. Edgar sent Andrew, who got the job done quickly and expertly. I would not hesitate to recommend Power Dry to anyone in need of emergency service.
Dan F.
of Morristown, NJ
Power Dry is THE BEST!! Fast to respond, professional and respectful at every turn, helpful, always willing to answer questions and provided great results. My initial call to PD was great, Jaclyn took all my information and had a project manager get back to me quickly. John C. (project manager) came to my house quickly and was GREAT!! He was professional and helpful and did a great job calming me down during a very stressful situation. The technicians came later that day (lead technician was John R) and they worked super hard for hours until the clean up was down. I went to bed that night with a house that was well on its way to being cleaned up. The technicians worked hard each time they came to the house to check on the status of the dring. John C (the project manager) also talked to me about what to do after the initial remediation was done. He really helped calm me down. Great company! I can’t say enough good things. 6 Stars!
Joanne D.
of Barnegat, NJ
During a very stressful and trying time of having water damage to your hardwood flooring, this company went above and beyond our expectations. Everyone was pleasant and very knowledgeable to work with. They worked quickly and walked us through every step that would take place. I would highly recommend their services.
Phillip G.
of Mountainside, NJ
Excellent professional crew. THANK YOU!
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