At this home in Chatham, New Jersey, the homeowner experienced a toilet overflow in the second-floor bathroom that caused damage to 3 levels of the house. The drywall, tile, hardwood, softwood, carpet, and padding materials were affected. When Scott Upshaw, Northeast Power Dry project manager, arrived at the residence, he inspected the damage thoroughly and communicated the most effective course of action to the customer. 21 air movers, 3 air scrubbers, 3 dehumidifiers, and 1 hardwood floor machine were positioned throughout the house to ensure proper drying.

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