Broken Drain Line Under Kitchen Sink

Job completed for Broken Drain Line Under Kitchen Sink

Completion date: 2019-06-11

Location:Long Valley, NJ

Why did the customer contact us?

A home in Long Valley, New Jersey, suffered from a broken drain line under the kitchen sink. This pipe burst caused approximately 2 inches of sludge-like material to fill the unfinished basement and affect the concrete flooring, classifying as a category 3 loss. Being a rental property, the customer was distraught by the situation.

Solutions Provided:

Our experienced project manager, Scott Upshaw, arrived at the residence, he inspected the area and explained the scope of work to the customer. He then met the landlord off-site for the landlord’s convenience. Scott personally called the insurance company and filed a claim to cover the cost of the job. A crew arrived on site right away and extracted the sewage, steam cleaned the area to fully disinfect it, and installed 4 air movers, 1 air scrubber, and 1 dehumidifier to dry the property. Within only 3 days, the basement was restored and the customer was extremely satisfied with our services!

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