Sewer Backup in Finished Basement

Job completed for Sewer Backup in Finished Basement

Completion date: 2020-02-13

Location:Edison, NJ

Why did the customer contact us?

Northeast PowerDry received a call from a homeowner in Edison, New Jersey, regarding a sewer backed up affecting the partially finished basement. There was four inches of standing water. The sheetrock, baseboard, installation, vinyl flooring, carpet, and contents were also damaged. There was a little standing water in the basement. Not knowing what steps to take, the homeowner called NEPD to help them along the way.

Solutions Provided:

When our experienced Project Manager, Adam, arrived at the building, he inspected the damage and determined the most effective course of action to restore the homes properly. The homeowner was extremely grateful that Adam was able to relieve their concerns by explaining what steps needed to be taken. The customer’s main concern was how quickly we can begin the drying process. Adam sent a crew out immediately and they arrived at the home in less than an hour! When they arrived, two Northeast Power Dry technicians installed 1 dehumidifier, 16 air mover and 1 air scrubber machines in order to dry the affected areas. In just two days, the home was dry again! The customer was extremely grateful for the urgency and service that Northeast PowerDry was able to provide.

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