Toilet Intake Valve Break

Job completed for Toilet Intake Valve Break

Completion date: 2019-08-08

Location:Belle Mead, NJ

Why did the customer contact us?

In Belle Mead, New Jersey, a homeowner experienced a break in their toilet intake valve when trying to replace the toilet. The intake valve break caused water to spew onto the hardwood floors throughout the first level of his home, causing the flooring to buckle and cup. Water also seeped into the partially finished basement. A total of 8 rooms were affected, including hardwood, tile, sheetrock, baseboard, carpet, padding, and framing materials. The homeowner needed immediate assistance in restoring his home.

Solutions Provided:

Northeast PowerDry Project Manager, Adam, arrived at the residence within an hour of the initial phone call. He inspected the damage and communicated with the customer the most effective course of action to dry the home. Technicians arrived quickly to install 6 hardwood floor machines, extract the water, and salvage the flooring. After the hardwood floors were tended to, technicians then set up an additional 40 air movers and 6 dehumidifiers. The customer was extremely satisfied with our service and impressed by Northeast PowerDry’s ability to resolve the situation quickly.

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